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Patient Online Services - April 2016

Dyneley House Surgery has offered patients’ facilities to book appointments and order their repeat prescriptions ‘on-line’ since 2011.

From 1 April, we are able to offer patients the facility to view information from their medical record. 

Please ask at Reception about the process of registering to be able to access this facility.

NHS Friends & Family Test

We welcome your feedback and would be really pleased if you can spare a few minutes to complete the new NHS Friends & Family Test. You can find the survey in the 'Have your say' section on the homepage of the website.

Named Accountable GP

From the 1 April 2015, under the terms and conditions of the General Medical Services Contract, the Practice is required to allocate a named, accountable GP to all registered patients.


If you wish to know who your allocated GP is, or have a preference as to which GP you are allocated, please contact Reception.


These new arrangements do not prevent you making an appointment or seeing any GP at the Practice as patients have always been able to.


GP Earnings

From April 2016, all doctors’ practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients. 

The average pay for GPs working in Dyneley House Surgery in the last financial year was £70,695 before tax and National Insurance.  This is for 2 full time GPs, 7 part time GPs and 0 locum GPs who worked in the practice for more than six months.”

NHS England require that the net earnings of doctors engaged in the Practice are publicised and the required disclosure is shown above. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the Practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

Accessible Information Standard - Making Health & Social Care Information Accessible

The Accessible Information Standard will come into force from 31 July 2016 across health and social care in England. Our aim is to make sure disabled people have access to information that they can understand and any communication support they might need.

You can find out more by reading this guide in easy words and pictures. You can also watch a video in British Sign Language (BSL) or listen to an audio recording.

We are currently working towards the standard.  The first thing we need to do is identify those people with information and communication needs. Please help us to do this.

Let us know if you have a disability, impairment or sensory loss, and the kind of information and communication support that you need.

We will record this on your medical records.  This will help us to be prepared the next time you use our services. Please ask a member of the Practice Team if you need any further information or assistance.

Sharing Your Records: Your Personal Information

Information about you is used in a number of ways by the NHS and social care services to support your personal care and to improve health and social care services for everyone. The Health and Social Care Information Centre (HSCIC) is the national NHS organisation with a legal responsibility to collect data as people make use of NHS and social care services. The data is used both at a local level and nationally to help with planning, managing your care, supporting research into new treatments, identifying trends and issues and so forth and is used to try to make services better for all. You can, however, choose not to have information about you shared or used for any purpose beyond providing your own treatment or care.

Your Right to Opt Out

You can choose not to have anything that could identify you shared beyond your GP practice. You can also choose for the HSCIC not to share information it collects from all health providers any further.   If you have previously told your GP practice that you don't want the HSCIC to share your personal confidential information for purposes other than your own care and treatment, your opt-out will have been implemented by the HSCIC from 29 April 2016. It will remain in place unless you change it.   Simply contact your GP either to register an opt-out or end an opt-out you have already registered and they will update your medical record. Your GP practice will also be able to confirm whether or not you have registered an opt-out in the past.   You can find more information about how the HSCIC handles your information and choices and how it manages your opt-out on the HSCIC website

Dementia Award Winners 2015

Dyneley House - National Dementia Award Winners

‘Dementia Friendly’ Dyneley House Surgery Scoops National Award


Dyneley House Surgery in Skipton has scooped a national award for its ‘Outstanding Contribution to Dementia Friendly Communities’.


Recognising the steps taken by the surgery to improve the lives of people living with dementia, the practice received the accolade at the 2015 England and Wales Dementia Friendly Awards, hosted by television presenter, Angela Rippon.


Earlier this year, Dyneley House which is part of NHS Airedale, Wharfedale and Craven Clinical Commissioning Group (AWC CCG), took the pioneering step of adapting its reception area to become dementia friendly.


This included:

  • decorating the patient waiting areas using contrasting paintwork between walls and doorways
  • displaying local images, a dementia-friendly clock with clear figures and other familiar objects in the surgery
  • fitting new toilet seats and light switches.


Practice manager, Antony Radley said: “We are thrilled to be the winner of the ‘Outstanding Contribution to Dementia Friendly Communities’ category.


“This is a fantastic achievement for the practice and confirms our commitment to provide high quality care and best possible outcomes for our patients living with dementia, their families and carers.”


Dr Colin Renwick, the CCG’s Clinical Chair, added: “The CCG is delighted to hear Dyneley House has received such a prestigious accolade.


“We applaud the GPs, Antony and all the staff for their innovative steps to make the practice dementia friendly which are clearly making a real difference to patients with dementia and their carers.”


According to the Alzheimer’s Society, there are around 800,000 people in the UK with dementia with the number increasing as people live longer. By 2021 it is estimated there will be around one million living with the condition which is associated with ongoing decline of the brain and its abilities.


This includes problems with:

  • memory loss
  • thinking speed
  • mental agility
  • language
  • understanding
  • judgement


StrayFM: Skipton surgery leading the way in dementia care

Listen to the story here

Dementia Support for Patients:

Ripon, Harrogate & Craven Alzheimer's Office

Unit 2
Evans Business Centre
Hartwith Way
North Yorkshire

Tel: 01423 813 464


Website :

Pioneer Projects

Looking Well Studios
King Street

Tel: 015242 62672




Singing for the Brain

Meet every other Tuesday at the Baptist Church (Otley Street, Skipton)  2-3:30pm. The group is open to patients with Dementia or Parkinson's. For more information or to register your interest, please call Harrogate Alzheimer's Society Office, on 01423 813463.  

You can watch a video of the group here: 

Art & Memory Loss Group              

Personalised art-making groups for people living with dementia and their caregivers.  The sessions offer stimulating activities which are sociable, fun, safe, and full of care. The group meet every Friday 2-4pm at Dyneley Barn, Skipton. Please call 015242 62672 for more details .

You can watch a video of the group here:

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