This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.


Patient Online Services - April 2016

Dyneley House Surgery has offered patients’ facilities to book appointments and order their repeat prescriptions ‘on-line’ since 2011.

From 1 April, we are able to offer patients the facility to view information from their medical record. 

Please ask at Reception about the process of registering to be able to access this facility.

NHS Friends & Family Test

We welcome your feedback and would be really pleased if you can spare a few minutes to complete the new NHS Friends & Family Test. You can find the survey in the 'Have your say' section on the homepage of the website.

Named Accountable GP

From the 1 April 2015, under the terms and conditions of the General Medical Services Contract, the Practice is required to allocate a named, accountable GP to all registered patients.


If you wish to know who your allocated GP is, or have a preference as to which GP you are allocated, please contact Reception.


These new arrangements do not prevent you making an appointment or seeing any GP at the Practice as patients have always been able to.


GP Earnings

From April 2016, all doctors’ practices are required to declare the mean earnings (average pay) for GPs working to deliver NHS services to patients. 

The average pay for GPs working in Dyneley House Surgery in the last financial year was £70,695 before tax and National Insurance.  This is for 2 full time GPs, 7 part time GPs and 0 locum GPs who worked in the practice for more than six months.”

NHS England require that the net earnings of doctors engaged in the Practice are publicised and the required disclosure is shown above. However it should be noted that the prescribed method for calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the Practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.

Accessible Information Standard - Making Health & Social Care Information Accessible

The Accessible Information Standard will come into force from 31 July 2016 across health and social care in England. Our aim is to make sure disabled people have access to information that they can understand and any communication support they might need.

You can find out more by reading this guide in easy words and pictures. You can also watch a video in British Sign Language (BSL) or listen to an audio recording.

We are currently working towards the standard.  The first thing we need to do is identify those people with information and communication needs. Please help us to do this.

Let us know if you have a disability, impairment or sensory loss, and the kind of information and communication support that you need.

We will record this on your medical records.  This will help us to be prepared the next time you use our services. Please ask a member of the Practice Team if you need any further information or assistance.

Sharing Your Records: Your Personal Information

Information about you is used in a number of ways by the NHS and social care services to support your personal care and to improve health and social care services for everyone. The Health and Social Care Information Centre (HSCIC) is the national NHS organisation with a legal responsibility to collect data as people make use of NHS and social care services. The data is used both at a local level and nationally to help with planning, managing your care, supporting research into new treatments, identifying trends and issues and so forth and is used to try to make services better for all. You can, however, choose not to have information about you shared or used for any purpose beyond providing your own treatment or care.

Your Right to Opt Out

You can choose not to have anything that could identify you shared beyond your GP practice. You can also choose for the HSCIC not to share information it collects from all health providers any further.   If you have previously told your GP practice that you don't want the HSCIC to share your personal confidential information for purposes other than your own care and treatment, your opt-out will have been implemented by the HSCIC from 29 April 2016. It will remain in place unless you change it.   Simply contact your GP either to register an opt-out or end an opt-out you have already registered and they will update your medical record. Your GP practice will also be able to confirm whether or not you have registered an opt-out in the past.   You can find more information about how the HSCIC handles your information and choices and how it manages your opt-out on the HSCIC website

Peer Support

Carers Clinic

Carers can now book appointments with Carers Resource at Dyneley House Surgery. A carer is someone who, without payment, provides help and support to a friend, neighbour or relative who could not manage otherwise because of frailty, illness or disability. They may even be juggling paid work with caring responsibilities at home. Carers have a tough job – it can mean unrelenting pressure, little chance to relax and a lot of worry. The system is complicated, and the issue is hidden. The Carers Resource Charity provide support for carers, no matter what their age, race, religion or needs. For more information, call Carers Resource on 01756 700888

Dementia Advice Clinic

Do you or a loved one have dementia? Are you worried about your memory? Patients can now book an appointment at our new Dementia Advice Clinic at Dyneley House Surgery ( 01756 799811) . For more information about the project or local support for people with dementia and their carers, contact the Alzheimer's Society Ripon, Harrogate and Craven on 01423 813464


Memory Lane Café

Social group for people with memory problems or learning disabilities. Meeting at the Swadford Centre on the last Thursday of the month 2-3:30pm for Refreshments & activities. Carers and Family members welcome. No booking required. Please contact Health Promotion Officer for more information -

 Memory Lane Cafe

Diabetes Support Group

Dyneley House Surgery run a series of education talks, to support Patients to live well with Diabetes. It's a friendly and informal group, no booking is required and it is free of charge. The group meet every 6 weeks and it is open to both patients and members of the community.

Stroke Support Group

Social Support Group for people who have had a stroke/ neurological condition. We meet on the 1st Thursday of the month, 2-4pm at Dyneley Barn. We have a variety of activities and guest speakers lined up for 2017. It is free of charge and no booking is required. Set up by Dyneley House PPG & Volunteers.


 *please note there is no meeting in August. Normal service will resume in September.

Horton Housing Wellbeing Cafe

Come along to the Wellbeing Cafe, which takes place every Thursday at St Andrews Church 1-4pm The sessions are aimed at adults who are experiencing loneliness, social isolation or low-level mental health and wellbeing issues and offer a chance to relax, enjoy refreshments, socialise and share experiences with peers and professionals working in housing and social care. Activities include cooking, crafts, exercise and information and advice on issues such as debt management, benefits and first aid. To find out about the latest programme - visit :

 Volunteer Role DescriptionVolunteer Application Form

cSkipton Cancer Support Centre

Dyneley House Surgery is working in partnership with Skipton Cancer Support Centre, to raise awareness about Cancer, provide information and also support patients and carers affected by a cancer diagnosis. Skipton Cancer Support Centre offer a variety of group activities and 1-2-1 support.

Cancer Support Services Leaflet

Bosom Friends Group

For more information visit >> 

Disability Forum

The overarching aim of Craven Disability Forum is to improve the lives of disabled people with physical and sensory impairments in Craven

Poster Terms of Reference

M.S Support Group

There are over 300 MS Society branches run by volunteers working alongside local staff.

The services they offer include:

  • emotional and practical support
  • financial help
  • information events
  • social events

They also raise millions every year to help people affected by MS.

The Craven Branch Group meet regularly. To find out more information, please contact Jean or Michelle on 07539 527 051

Yorkshire MESMAC

Social Support groups and 1-2-1 support for LGB& T living in North Yorkshire. Talk to a support worker about issues including sexual health, sexuality and coming out, HIV, STIs, gender identity, sex work, faith, risky behaviour and chem-sex. 

Visit or call 01609 258 745

Leg Ulcer Clinic

A guide to your Tissue Viability

Directory of other support services available in Craven.

Making Space (Dementia Support Service) - 01535 609192

IAPT (Mental Health/ Psychological Therapy) - 01535 672672

Healthy Lifestyles Programme (Weight Management Course,Craven Leisure Centre) – 01756 792805

Grassington Helping Hands Scheme(transport service for health appointments) – 01756 752222

Cruse Bereavement Support (1-2-1 or group sessions) – 01756 796004

Foundation (Advice for homelessness, finance support & mental health) -01756 701110

Home Start (Supports Parents & Families) – 01535 633782

Home from Hospital Service - 07921 373723

Embsay Good Neighbours Scheme - 07544 004971

Living Well Team (Health & Wellbeing Support, Accessing Services)- 01609 780780

Carers Resource (Supports Carers) – 01756 700888

CAP (Debt Counselling) – 08003 280006

Citizens Advice Bureau (benefits, employment, tax ,legal rights and finance support)- 01756 701731

Friends of Airedale Hospital (Transport to Airedale)- 01535 294626

SCAD ( Disability Transport, Activities and Day Trip) – 01756 701005

Sight Airedale ( Sight impairment support) - 01535 602354

Food Bank – contact your GP Surgery to request a referral

Link Project – research, inform, listen, and help patients with mental health conditions.- 01274 770118

First Response - 24/7 support for people in craven experiencing a mental health crisis 01274 221181

The Sanctuary - Calm Safe Space for adults experiencing mental distress. Open 6pm-1am. Call 01274 730815

The Haven - An alternative space to A&E for people who are in mental distress and need support. Open 10-6pm 01274 221181

Mosaic - A support service for families whose lives have been affected by sexual abuse. Office open Mon- Thursday.  01274 734561


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website