Flu Clinics at Dyneley House Surgery – Autumn 2020

Dear Patients We wanted to let you know as soon as possible about our plans to vaccinate patients against flu this Autumn. Due to the coronavirus outbreak we are expecting a record number of patients to attend. To maintain social distancing, we plan to close the Surgery car park when the flu clinics are taking place. If you are unable to attend your appointment without using the Surgery car park, please contact Reception who will make alternative arrangements. Patients attending for flu vaccination will be the only patients in the Surgery during your visit. Patients will be invited to attend at 10 minute intervals. Please make sure you attend on time. Please try not to arrive too early or too late. Please don’t attend if you are feeling unwell e.g. with COVID symptoms of high temperature, a cough and a loss of taste and smell. Dyneley House Surgery staff will be available both inside and outside the Surgery to signpost and provide information for patients. Entry to the Surgery for flu vaccinations will be via the entrance at the rear of the building accessible from the car park. Please make your way to the rear of the Surgery when you arrive where a member of Dyneley House staff will meet you and provide further information. There are a few steps to this entrance. Please make Dyneley House Surgery staff aware if you need help when you make your appointment and when you arrive for your vaccination. Please wear your face covering and please wear outdoor clothing suitable for the conditions. Hand gel/ wipes will be available for patients to use as they enter the Surgery. Doctors and nurses will be based in consulting rooms near the rear entrance. Patients will be shown to the nearest available room. Please be prepared to remove outdoor clothing ready for your vaccination. To minimise the risk of infection, we will not be asking patients to complete questionnaires this year. Once you have received your vaccination, you will be shown to the exit at the front of the Surgery via a one way system on to Newmarket Street. We would only expect patients to be in the building for a few minutes. Unless patients have been identified as being in one of the ‘at risk’ groups due to a medical condition such as diabetes or asthma, please note that people in the 50-64 year-old age group will not be vaccinated until November and December, providing there is sufficient vaccine and no appointments will be offered for this age group until nearer the time. This is to ensure that those who are most at risk are vaccinated first. Please let our Reception team know if you have any questions on (01756) 799811. We look forward to seeing you shortly and vaccinating you against flu. Best wishes The Dyneley House Surgery Team PLEASE NOTE THE CAR PARK WILL BE CLOSED BETWEEN 10-2PM FROM MONDAY 21ST SEPTEMBER TILL THE END OF OCTOBER, TO ALLOW PATIENTS TO QUEUE SAFELY AROUND THE PERIMETER OF THE CAR PARK