prescription

If you are already registered for ordering online you can click here to request your repeat prescription via SystmOnline.

Please allow at least three working days for processing your prescription. Please submit medication requests no earlier than fourteen days before the medication is required.

Information to know:

  • Your prescription will be sent electronically to your nominated chemist. This saves your practice both time and paper.
  • It takes 3 WORKING days to send your request to the pharmacy. Please take this into consideration when ordering.
  • To order a further supply, please order online, or alternatively deliver the completed white repeat slip to the surgery.
  • If your item is not available to order online, please fill in the medication you are requiring in the text box under online ordering. (The NHS app does not have this option)
  • Please call the prescriptions team regarding previously issued medication between 12 and 1 by selecting option 3. We cannot issue new items through this number.

Reception staff do not to take verbal requests for medication either over the phone or in person, as this can lead to errors. 

  • You may make arrangements with a local pharmacy to collect your repeat prescriptions.
  • Repeat prescriptions can now be requested online. Please contact Reception for further information.

The Electronic Prescription Service (EPS) is an NHS Service. It allows you to choose where your prescriptions for medicines or appliances will be sent.

What does this mean for you?

Your GP will send your prescription electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

How can you use EPS?

  • You need to choose a place for your GP practice to electronically send your prescription to.
  • Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

For more information visit www.hscic.gov.uk/epspatients, your pharmacy or GP practice.

If you have any difficulty ordering your repeat medication on-line?

If you experience any difficulty ordering your repeat medication online, please use the 'free text' box or telephone the Practice and ask to speak to one of our Prescribing Administrators.