“The Patient’s Voice”
Providing an opportunity for you to have your say in how your doctors and nurses develop and improve the service they offer you.
What is a Patient Participation Group?
Patients working with a practice to:
- Contribute to the continuous improvement of services
- Foster improved communication between the practice and its patients
- Help patients to take more responsibility for their health
- Provide practical support and help to implement change
What is the Dyneley House Group?
The Dyneley House Patient Participation Group (“PPG”) comprises of a number of volunteer patients, including;
PPG Chair - Pam Reader
The Practice Manager
A GP partner
The Patient Services Manager
What Does the Group do?
The Group meets regularly in order to discuss how we can improve the services provided by the Practice. We will be producing a newsletter to keep you informed of developments and changes. For example the Group is currently working with the Practice to arrange a 'health & well-being' day in the autumn. We will also provide a means of feeding back your comments, concerns and suggestions to the practice management.
What the Group Cannot Do
We cannot handle complaints. Also, we do not have access to confidential patient information.
How Can You Help?
We need your ideas about what we can do to help you and how the Group should move forward. Please contact us using the‘contact us’ tab with your ideas/thoughts/opinions or if you're interested in joining the Group.
How Can You Contact Us?
If you have ideas or comments you would like to pass on please contact us using the ‘contact us’ tab above or by post using the box in the Surgery. Please mark your correspondence for either the Chair, Barry Rogers or Secretary, Mary Jenkins.
Meetings are held on Wednesdays and take place in the Surgery from 6.00pm - 7.00p.m.
Meetings in 2021/22 will take place on the following dates:-
15th September 2021
20th October 2021
17th November 2021
19th January 2022
16th February 2022
16th March 2022